Privacy Policy

Welcome to Luxe Cleaners & Laundry (“Luxe Cleaners & Laundry”).  This is our Privacy Policy ("Privacy Policy"), which we have created to inform you of the types of information that we collect from you. We have also created this Privacy Policy to inform you of how we use that information because we believe in transparency and value your privacy.

We may change or discontinue this Privacy Policy at any time, and we reserve the right to do so.  If we change this Privacy Policy, we will also change the Effective Date, which is located at the top of this page.  If you continue to use the App after we change the Effective Date, you agree to our change to the Privacy Policy.

What do you collect from me?

We may collect the following personal information from you:

1. Any information that you voluntarily submit to the App;
2. Your user name, name, email address, phone number, state, city, country, or zip code; and
3. Your payment information, which is used to complete a transaction.

We may also collect the following personally identifiable information from you:

1. Your IP address;
2. Your geolocation;
3. Your use of the App;
4. Information stored in cookies, pixel tags, or web beacons; and
5. Any other additional analytics data that you voluntarily submit to the App.

How do you use this information?

We use this personal and personally identifiable information to:

1. Provide you with the App and its services;
2. To communicate with you;
3. To troubleshoot problems with the App;
4. To complete a transaction that you have initiated;
5. To update you on changes to the App; and
6. To update you on our services or the services of third parties.

How do you store this information?

Luxe Cleaners & Laundry stores and processes your personal and personally identifiable information on computers located within the United States.  By using the App, you agree to the collection and processing of your personal and personally identifiable information in the United States and hereby expressly waive any rights that you may have under the EU Data Protection Directive.

We use commercially standard technology to help protect against the unauthorized disclosure of your personal and personally identifiable information, including encryption.  Though we do our best to protect your personal and personally identifiable information, you provide all such information at your own risk.

Do you share my information with third parties?

Luxe Cleaners & Laundry will only share your personal or personally identifiable information with third parties in the following situations:

1. Where Luxe Cleaners & Laundry or one of its Licensees has obtained your consent;
2. Where it is necessary to provide you with services initiated at your request;
3. Where it is necessary to share such information with Luxe Cleaners & Laundry’s parents, subsidiaries, successors, Licensees, and assigns;
4. Where Luxe Cleaners & Laundry has been purchased by or has purchased a third party;
5. Where it is needed to respond to information requests by government authorities;
6. Where it is demanded by a court order or subpoena;
7. Where it is needed to protect the employees, independent contractors, users, members, officers, directors, or shareholders of Luxe Cleaners & Laundry; and
8. Where it is needed to help prevent against fraud or the violation of any applicable law, statute, regulation, ordinance, or treaty.

Any personal or personally identifiable information that you include within your App profile or elsewhere on the App or related websites may also be displayed to third parties.  You are advised to review that information before you submit it to the App.

What can I do to stop the collection of my personal or personally identifiable information?

You can cease Luxe Cleaners & Laundry’s collection of your personal and personally identifiable information by taking the following steps:

1. By adjusting your web browser settings to block or limit cookies, pixel tags, and web beacons; or
2. By deleting your Account in accordance with the Terms of Use Agreement.

What are my duties when using the App?

You have the duty to:

1. Inform Luxe Cleaners & Laundry or its Licensees of any changes to your personal or personally identifiable information; and
2. Protect the security of your username, password, and personal or personally identifiable information.

How to remove Facebook or Google social sign in accounts.

1. Log into your account
2. Tap Manage Social Media Logins
3. Select the Social Medial Login that you wish to delete.

How to Request Facebook Data Deletion.

In order to have your data deleted, please email [email protected].

How to Request Google Data Deletion.

In order to have your data deleted, please email [email protected].

How to Request All Data Deletion.

In order to have your data deleted, please email [email protected].

Your California Privacy Rights

California residents have the right to receive information that identifies any third-party companies or individuals that Luxe Cleaners & Laundry has shared your personal or personally identifiable information with in the previous calendar year, as well as a description of the categories of personal or personally identifiable information disclosed to that third party.  You may obtain this information once a year and free of charge by contacting Luxe Cleaners & Laundry at [COMPANYEMAIL].

How can I contact you if I have questions?

All questions and concerns regarding this Privacy Policy may be directed to Luxe Cleaners & Laundry by emailing [COMPANYEMAIL].